Billing procedure

When renewal payments are due, which reminders IRINN sends, and how to reactivate a closed account.

Billing timeline: invoice in the renewal month; reminder 30 days before expiry; payment within 30 days; a 7-day grace period after the due date; and account continuation after payment. — The annual renewal journey and the time allowed at each stage.

Affiliation terms

Affiliation is valid for 12 months and must be renewed annually to maintain an active account.

Renewal payment is required within 30 days of the affiliation expiry date or invoice receipt, as applicable. Failure to make the payment within the prescribed timeline may result in suspension of services and withdrawal of allocated resources in accordance with IRINN policies and procedures.

Affiliates are responsible for keeping their registered contact details accurate and up to date and must promptly notify IRINN of any changes to ensure timely receipt of renewal, suspension, and closure-related communications.

NIR policy for billing, collection, disconnection and reconnection

Renewal reminder process

Annual affiliation fee calculations are based on the total number of IP addresses held under the affiliate account on the anniversary of your IRINN affiliation.
An annual affiliation renewal reminder is mailed to all IRINN affiliates 30 days before the affiliation expiry date.
A tax invoice will be sent to all IRINN affiliates on their affiliation expiry or renewal date.
The renewal reminder will be sent by the RT system or email sender tool.
All payments are due within 30 days of the tax invoice date or renewal date.
After the due or anniversary date, the billing team will inform the IRINN technical team about affiliates with overdue payments and share the aging list of outstanding invoices on the first of each month.
A grace period of 7 days will apply from the due date.
After the grace period, IRINN will close accounts with overdue payments after approval from the authorised decision-maker and will notify the affected affiliates.
After the grace period, affiliates must pay a reactivation fee along with the annual affiliation charge to reactivate the account within 3 months of the anniversary date.
IRINN will retain the resources for 3 months from the anniversary date before surrendering them to APNIC.

Renewal reminder stages

Stage	When	What happens
First reminder	30 days before anniversary date	An annual affiliation renewal reminder is emailed. The fee is calculated from the total number of IP addresses held under the account on the anniversary date.
Tax invoice	First day of the renewal or anniversary month	The RT ticketing system sends the tax invoice. The affiliate has 30 days to make payment.
Second reminder	15 days after anniversary date	An email reminds the affiliate of the pending payment.
Third reminder	7 days before due date	An email or phone reminder is issued. MyIRINN access is suspended for affiliates with overdue payments.
Fourth reminder	1 day before due date	An email or phone reminder is issued. Affiliation will be closed permanently if payment is not received after the 7-day grace period.

Final closure

A closure email will be sent if the renewal fee remains unpaid at the end of the grace period.
Affiliation rights and the right to use the delegated internet resources will end. IRINN will provide no further services, and route objects, Route Origin Authorisations (ROAs) and reverse DNS (rDNS) delegations will be removed.
IRINN cannot accept responsibility for loss or damage caused by an interruption to route announcements during this period.
The pending closure notice will be emailed to the affiliate using the contact details listed in the IRINN account.
Reactivation requires payment of all outstanding dues and the applicable reactivation fee.

Account reactivation

Reactivation is available for a limited period of three months after affiliation termination, after which all previously allocated and assigned resources are subject to re-delegation under IRINN and APNIC policy.

An affiliate whose affiliation was terminated for non-payment may reactivate the affiliation and have previously delegated resources reinstated by paying all outstanding dues and an Affiliation Reactivation Fee of ₹25,000 plus applicable taxes within this three-month window.

If an affiliate does not respond within 3 months of final closure, the account will remain closed and the resources will be surrendered to APNIC.

Affiliates are responsible for keeping their registered contact details current. IRINN cannot accept responsibility for an interruption caused when account-termination notices cannot be delivered by email or phone.

To reactivate a closed account, the Corporate Contact must email [email protected] with the account name and any up-to-date contact details.