Billing Procedure

Affiliation terms are effective for one year. IRINN Affiliates are to renew their Affiliation every 12 months to keep the Affiliation account open.

Renewal reminder

- An annual Affiliation renewal reminder is emailed to all IRINN Affiliates at around 30 days before the Affiliation expiry date.

- Annual Affiliation fee calculations are based on the total number of IP addresses held under your account on the anniversary of your IRINN affiliate.

Upon Affiliation expiration

Renewal fee payment
Upon account expiration, the invoice for affiliation renewal, together with the payment instruction letter, is emailed to affiliates.

The Affiliation fee is based on the account's Internet resource holdings as of the Affiliation anniversary date

A hard copy of the invoice may also be obtained via MyIRINN under Administration > Billing history or upon request.

Payment guide
When paying affiliation fees: Please include the invoice number and affiliation account name in the payment details to avoid processing delays

To enable convenience and smooth transaction, payments to IRINN may be made to IRINN via various modes:

- Cheque or Demand drafts drawn in favour of "National Internet Exchange of India"

- Online Payments through Credit or Debit Card

All payments are due within 30 days of the affiliation expiry date, or upon receipt of the invoice. Failure to pay IRINN Affiliation fees will result in suspension of services and a withdrawal of all resources previously allocated.

In case of cheque getting bounced or dishonored, a charge of Rs. 250/- would be levied.

How do I return Internet resources?
Your annual affiliation renewal fee is directly related to the amount of Internet number resources you hold on your affiliation anniversary date.

If you wish to return your resource holdings, please contact the IRINN Helpdesk as soon as possible and provide details of the resources that need to be returned

Please note that the resources must be returned to IRINN before your affiliation renewal date to be eligible for a revision of your renewal fee.

Return of resources procedure

- Keep your contact details up-to-date

- To ensure your annual affiliate renewal invoice arrives at your billing department, it is important to keep your affiliate contact details up-to-date.

- It is the responsibility of the affiliate to inform IRINN of any changes to their billing address and contact details

- Late payment as a result of incorrect contact details is the responsibility of the affiliate.

- Please contact us to update your contact details. Alternatively, affiliation can log in to view and update their billing and contact details via MyIRINN

Once IRINN receives your renewal fee payment, your affiliation status will be changed to OPEN and your affiliation account will be renewed again the following year.

Late payment procedure

First Reminder 15 days Second Reminder 30 days Second Reminder 45 days Closure 60 days

Remind the Affiliate of the status of pending invoice

Affiliate contact is attempted by Phone / Fax

Affiliate contact is attempted by Phone / Fax

Closure letter is dispatched

Suspend access to MyIRINN

Suspend access to MyIRINN

No further services to be provided

Affiliation will be closed permanently if no payment is received within the next 15 days

All affiliation rights are revoked Internet resources allocated are recovered by IRINN (Internal records are also updated)

Affiliates can request new copy of Invoice

Affiliation and rights to use Internet resources may be terminated

 

Reactivation of account will call for clearing of all outstanding dues and a payment of reactivation fees on top of that.

Account Reactivation

An affiliate whose affiliation has been terminated for non-payment of outstanding dues may be returned the affiliation, if the defaulting affiliate pays a "Affiliation reactivation fee" of Rs 1,00,000, in addition to payment of the outstanding dues. This option is available for a limited period of three months after affiliation termination, after which time all previously allocated and assigned resources are subject to reallocation.